Effective Date: 20/11/204

Ezee Riders (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our services through the Ezee Riders app or website. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name, email address, phone number, and address.
  • Payment details (processed securely through third-party payment gateways).
  • Ride booking details like pickup and drop-off locations.

b. Non-Personal Information

  • Device information such as operating system and app version.
  • IP address and browsing behavior.

c. Location Data

  • Real-time GPS location for booking rides and navigation purposes.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To provide, maintain, and improve our services.
  • To process payments and verify ride details.
  • To communicate with you regarding bookings, support, or promotional offers.
  • To ensure safety and prevent fraudulent activities.

3. Sharing Your Information

We do not sell or rent your information to third parties. However, we may share your data in the following cases:

  • With Drivers: To facilitate ride bookings (e.g., sharing your location).
  • With Service Providers: To process payments or provide customer support.
  • For Legal Compliance: If required by law or to enforce our terms.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure.

5. Your Rights

You have the following rights regarding your data:

  • Access and update your personal information through the app.
  • Request deletion of your account and associated data.
  • Opt-out of marketing communications by contacting us at ridersezee@gmail.com.

6. Cookies and Tracking Technologies

We may use cookies to enhance your experience. You can manage cookie preferences through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy periodically. We encourage you to review it regularly. Significant changes will be notified through the app or via email.

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:
Ezee Riders
Surya Vihar Colony, Raigarh, Chhattisgarh
Email: ridersezee@gmail.com

By using Ezee Riders, you consent to this Privacy Policy.