Effective Date: 18/01/2025

Ezee Riders (“we,” “our,” or “us”) values the trust of our partners (“you,” “your”) and is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, and protect your data as a partner using our platform and services (“Services”).

Information We Collect

We collect the following types of information from our partners:

Personal Information: Name, contact details (phone number, email), date of birth, address, and government-issued identification (e.g., driving license, Aadhaar, or PAN).

Financial Information: Bank account details, UPI IDs, and payment transaction records.

Professional Information: Vehicle details (registration number, model, insurance, permits) and certifications.

Communications: Records of your communication with us, including support tickets and feedback.

How We Use Your Information

We use your data to:

  • Facilitate your registration and onboarding.
  • Assign rides or service requests.
  • Process payments and calculate earnings.
  • Ensure compliance with legal and regulatory requirements.
  • Enhance safety and resolve disputes.
  • Improve our platform and Services.
  1. Sharing Your Information

Your data may be shared with:

Service Providers: Third parties assisting with payment processing, background checks, and app functionality.

Legal Authorities: If required by law or to protect our rights and interests.

Users: Limited information, such as your name, profile photo, and vehicle details, is shared with customers during service delivery.

Business Transactions: In case of mergers, acquisitions, or similar events.

  1. Your Rights

As a partner, you have the right to:

Access, update, or delete your personal information.

Withdraw consent for data usage, where applicable.

Request a copy of your personal data.

To exercise these rights, contact us at [Insert Contact Email].

  1. Data Retention

We retain your data for as long as you remain an active partner and for any additional time required by legal or business obligations.

  1. Security Measures

We use industry-standard practices to safeguard your data. However, no system is entirely secure, and we cannot guarantee absolute protection.

  1. Cookies and Tracking Technologies

We use cookies and similar technologies to improve the platform experience, monitor partner performance, and ensure the efficiency of the Services.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be communicated through our partner app or via email.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

Email: contact@ezeeriders.in