Effective Date: 18/01/2025

Ezee Riders (“we,” “our,” or “us”) is committed to protecting the privacy and security of our users’ (“you” or “your”) personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you access or use our services, website, or mobile applications (“Services”).

  1. Information We Collect

We may collect the following types of information:

Personal Information: Name, contact details (email address, phone number), and payment information.

Location Data: Real-time location data for service optimization.

Usage Information: Device information, app usage data, and browsing patterns.

Communications: Any messages or feedback you share with us.

  1. How We Use Your Information

We use the collected data to:

Provide and improve our Services.

Facilitate transactions and process payments.

Personalize your experience and offer tailored recommendations.

Communicate updates, promotions, or changes to our policies.

Enhance safety and prevent fraudulent activities.

  1. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

Service Providers: Third parties who assist in delivering our Services (e.g., payment processors, delivery partners).

Legal Compliance: When required by law or to protect our rights.

Business Transactions: In case of mergers, acquisitions, or asset sales.

  1. Your Data Rights

You have the right to:

Access, correct, or delete your personal information.

Withdraw consent for certain data uses.

Opt-out of marketing communications.

To exercise these rights, please contact us at [Insert Contact Email].

  1. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law.

  1. Security Measures

We implement industry-standard security practices to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.

  1. Cookies and Tracking Technologies

We use cookies and similar tools to enhance your experience, analyze usage, and deliver relevant ads. You can manage your cookie preferences through your browser settings.

  1. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be communicated via our platform or email.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: contact@ezeeriders.in