Effective Date: 20/11/2024

Welcome to Ezee Riders! By registering as a driver, you agree to the following Terms and Conditions (“Terms”). Please review them carefully before using our platform.

1. General

  • Ezee Riders provides a platform for drivers to connect with users for ride services.
  • Drivers must comply with these Terms, all applicable laws, and Ezee Riders’ policies.

2. Driver Eligibility

  • Drivers must possess a valid driver’s license, registration documents, and all required permits.
  • Vehicles must meet safety and quality standards defined by Ezee Riders.
  • Drivers must successfully complete the onboarding process, including document verification.

3. Earnings and Payments

  • Drivers earn based on fares generated from completed rides, minus applicable commissions.
  • Weekly payouts are processed for completed rides.
  • Drivers must maintain a wallet balance for accepting “cash on drop” rides.

4. Ride Management

  • Drivers must accept rides promptly and arrive at pickup points on time.
  • Frequent ride cancellations or delays may lead to suspension or termination of the account.
  • Drivers are required to confirm the OTP from users to begin the trip.

5. Conduct and Safety

  • Professional behavior and respectful communication with users are mandatory.
  • Unsafe driving, misconduct, or non-compliance with traffic laws will result in penalties or account termination.
  • Drivers must ensure the vehicle is clean, safe, and in good working condition.

6. Account Management

  • Drivers are responsible for maintaining the confidentiality of their account credentials.
  • Ezee Riders is not responsible for losses arising from unauthorized use of a driver’s account.

7. Liability

  • Ezee Riders facilitates rides but is not responsible for disputes, delays, or incidents during the ride.
  • Drivers are solely responsible for ensuring compliance with all traffic laws and ride safety.

8. Updates to Terms

  • Ezee Riders may update these Terms from time to time. Continued use of the app constitutes agreement to the updated Terms.

9. Contact Us

For queries or concerns:
Email: ridersezee@gmail.com
Address: Surya Vihar Colony, Raigarh, Chhattisgarh