Effective Date: 20/11/2024
Welcome to Ezee Riders! By registering as a driver, you agree to the following Terms and Conditions (“Terms”). Please review them carefully before using our platform.
1. General
- Ezee Riders provides a platform for drivers to connect with users for ride services.
- Drivers must comply with these Terms, all applicable laws, and Ezee Riders’ policies.
2. Driver Eligibility
- Drivers must possess a valid driver’s license, registration documents, and all required permits.
- Vehicles must meet safety and quality standards defined by Ezee Riders.
- Drivers must successfully complete the onboarding process, including document verification.
3. Earnings and Payments
- Drivers earn based on fares generated from completed rides, minus applicable commissions.
- Weekly payouts are processed for completed rides.
- Drivers must maintain a wallet balance for accepting “cash on drop” rides.
4. Ride Management
- Drivers must accept rides promptly and arrive at pickup points on time.
- Frequent ride cancellations or delays may lead to suspension or termination of the account.
- Drivers are required to confirm the OTP from users to begin the trip.
5. Conduct and Safety
- Professional behavior and respectful communication with users are mandatory.
- Unsafe driving, misconduct, or non-compliance with traffic laws will result in penalties or account termination.
- Drivers must ensure the vehicle is clean, safe, and in good working condition.
6. Account Management
- Drivers are responsible for maintaining the confidentiality of their account credentials.
- Ezee Riders is not responsible for losses arising from unauthorized use of a driver’s account.
7. Liability
- Ezee Riders facilitates rides but is not responsible for disputes, delays, or incidents during the ride.
- Drivers are solely responsible for ensuring compliance with all traffic laws and ride safety.
8. Updates to Terms
- Ezee Riders may update these Terms from time to time. Continued use of the app constitutes agreement to the updated Terms.
9. Contact Us
For queries or concerns:
Email: ridersezee@gmail.com
Address: Surya Vihar Colony, Raigarh, Chhattisgarh